It is extremely important to the survival of any modern business, that they are able to keep up with the fast pace of innovation and technology. Individuals and companies alike are depending heavily on their smartphones and technological systems to help run their lives and businesses.
Spa Salons can be no exception to this. A savvy salon owner will know that the best way to stay ahead of the competition is to install a system that can connect their technological system with their clients’ smartphones. Versum is a software system that is able to do all this and so much more. This system is needed in every spa salon to ensure it is delivering the standard of operation that is expected from today’s customer service industries.
It is vital that a modern salon has an efficient and effective high performing software system that will not only make everyday operations both smooth and smart, but enhance the marketing and profile of the business.
Versum is a software system that is able to do all this and so much more. This system is needed in every spa salon to ensure it is delivering the standard of operation that is expected from today’s customer service industries.
Versum provides a system that is designed to make a salon’s everyday activities as convenient as possible. The booking of appointments becomes a breeze with a slick online calendar that can be synced to other devices and remotely accessed by a number of users.
This means no more double bookings, no disappointing clients by not having their necessary facilities available or their favorite technician free. The system even allows clients to book online via their Facebook accounts -it doesn’t get much more modern than that.
The Versum software acts like a virtual receptionist and assistant that is available to both your clients and yourself at any time of the day, night or holiday. An extra feature of the system is the free online website which is personalized to suit your salon and services.
A modern high performing salon needs to keep an efficient and comprehensive record of their client’s details and requirements. This system is able to do this with ease. The storage and access to important information about your customers will mean that contacting your clients becomes as simple as a click of a cursor.
The SMS and email communication feature of the system means that you will be able to communicate with your clients in an instant in a way that is convenient for you.
The Versum system provides you with a non-intrusive method of contacting your clients. You will be able to send reminders and information about upcoming appointments.
Generate more income by creating and sending marketing campaign texts to specific or select groups of clients. This is a very cost effective way of bringing new products or services to your client’s attention.
The software is programmed to enable you to design message templates that will make sending standard messages something so simple that any member of staff can do it!
The programmable automated message feature means that you will be able to send birthday texts or emails, for example, to your clients to make them feel special and appreciated -a small but impressive gesture that has been proven to grow a loyal customer base!
Stay on top of stock levels with the systems feature of recording and tracking inventory. You will never run out of popular products or be overstocked again, as the system notifies you of product consumption rates and provides you with daily stocktake reports.
Easily understand your salon’s financial performance and productivity with reports of operations, analyzed and compiled by the system. This allows you to clearly identify the areas that are doing well and highlights the places that need improvement. It can provide insight into the products and services that are the most popular and profitable, illustrating statistics and customer rebooking rates. It can also collate customer satisfaction levels as well as cash reports in real time.
Not only does this helpful system manage your clients’ requirements, it can also help manage the salon staff. You are able to schedule staff working hours, assign and track tasks, and arrange time off. Salaries are easily recorded, while commissions are easily calculated and reflected in monthly pays.
The brilliant software leaves no room for operation or administration errors. Provided the salon is able to integrate this system properly you will make your salon extremely smart and exceedingly successful.
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