The role technology plays in increasing productivity in the workplace is significant. More than that, technology can change the way business is conducted and touches all aspects of an operation. You have surely embraced technological advancements in your workplace, but is there anything else you can do? Continue reading to learn more about how you can become more efficient at work.
Secure Your Physical and Digital Assets
Technology is an adept tool for securing your assets that range from physical to digital. Look for physical security solutions to ensure your essential assets are protected all day and every day, regardless of location. A comprehensive security system with a 24/7 monitoring service not only creates a sense of safety for your onsite employees; but, it also helps deter nefarious persons from even attempting to gain access to your building. When people know your premises are monitored, they are more likely to move on to the next location.
Incorporating a keypad or keycard system to gain entry into your buildings, in addition to creating separate access codes for specific employees to access different areas based on their security clearances or job descriptions, helps compartmentalize workspaces for better security and oversight. This also prevents those who should not be on site from entering the facilities and tracks your employee’s whereabouts. This is especially important when working with proprietary information or in research and development programs.
Using a digital storage space and comprehensive cloud computing servers allows you and your team to store and access important proprietary and digital content from anywhere in the world. This seamless access makes collaboration and communication easier than ever.
Storing essential data and information in a cloud offsite means you have an extra layer of backup, just in case. In the event of a natural disaster or a fire, your company’s data will be secure. Even if you have to rebuild or relocate, you will not need to reinvent your business because you will still have access to everything you need online.
Automate Repetitive Tasks
When you make innovative moves toward the automation of repetitive tasks, you are taking advantage of the best of technology. Look for things your employees currently complete, such as data entry or invoicing, that are rote yet crucial to the company’s bottom line. Look for programs that are designed specifically to handle these jobs and remove an unwanted workload from your team.
Of course, you will still have a team member in charge of oversight for tasks such as these to ensure the integrity of the information and data, but by automating them, everyone will now be able to focus on strategizing and moving the company forward. Automation frees up valuable time for everyone.
Data management and analytics are another group of necessary tasks that take an inordinate amount of time to tackle but are of the utmost importance to the company. Specially designed data management programs can parse through large amounts of data and information to help you make informed decisions on everything from tracking key performance indicators to determine efficacy and identifying supply chain bottlenecks to making data-driven decisions that will help optimize processes for maximum efficiency. Analytics are key to help you focus on trends and help with forecasting for future projects.
Enhance Customer Service With AI
Technology enables businesses to provide best-in-class service to their customers through the advanced power of artificial intelligence. AI has improved year over year to the point where it can now mimic the nuances in conversation, and even some emotional intelligence to offer customers help from start to finish or as a stepping stone before being transferred to a live customer service representative.
AI chatbots are an effective way to assist your customers with easy-to-answer questions that fall under a frequently asked category. The best part is that over time, your chatbot will learn more from user interactions to respond more efficiently and effectively to reduce response time and increase customer satisfaction.
Watch this video to learn the ways AI can help you improve customer service efficiency.
Take action to change the way you and your team work by utilizing available safety and security technology to streamline operations and protect your assets. Next, implement proactive improvements in your workplace to give your employees more time to perform well in their roles while improving the way they work through the power of artificial intelligence. Technology is here to stay. Harness its ability to help you work smarter, not harder.
